Incident Management System
Multi-dashboard analytics platform enabling real-time KPIs, automated reporting, and data-driven decision-making for healthcare operations.
Context
Healthcare / Government
Scope
Enterprise Analytics Platform
Ownership
End-to-End Ownership
Case Study
Context
Healthcare organization needed centralized incident tracking and reporting across multiple regions and programs, with real-time visibility for stakeholders at different organizational levels.
Responsibility
Owned end-to-end architecture, developed React dashboards, optimized SQL queries, and built ETL pipelines for the entire system.
Complexity
Balancing performance with complex multi-level aggregations across large healthcare datasets while ensuring data quality in automated pipelines.
Outcome
Reduced reporting time, enabled real-time decision-making, and supported high-volume operations with improved data quality.
Private / NDA
Problem
Healthcare organization needed a centralized system to track, analyze, and report on incidents across multiple regions and programs, with real-time visibility for stakeholders at different organizational levels.
Approach
Architected a scalable analytics platform with hierarchical dashboard views, optimized SQL queries for performance, and automated ETL pipelines. Implemented role-based access control and real-time data aggregation using window functions and CTEs.
Results
Delivered multi-level analytics system reducing reporting time significantly, enabling real-time decision-making, and supporting high-volume operations. Improved data quality and reliability through automated validation pipelines.
Role & Responsibilities
Lead Full-Stack Engineer - Architected system design, developed React dashboards, optimized SQL queries, built ETL pipelines, and delivered end-to-end solution
Featured Tech
Full Tech Stack
Interview Talking Points (5) • Challenges (2) • Decisions (3)
Talking Points
Led end-to-end architecture of a multi-dashboard analytics system serving enterprise, regional, and program-level stakeholders with real-time KPIs
Optimized complex SQL queries using CTEs and window functions, reducing query execution time and enabling real-time analytics on large datasets
Designed and implemented automated ETL pipelines with Excel-based validation, eliminating manual data processing and improving data quality
Built scalable React dashboards with role-based access control, enabling stakeholders at different organizational levels to access relevant insights
Delivered production system supporting high-volume operations with measurable impact on reporting efficiency and decision-making speed
Challenges
Balancing performance requirements with complex multi-level aggregations across large healthcare datasets
Ensuring data quality and reliability in automated pipelines while maintaining flexibility for changing business requirements
Key Decisions
Chose PostgreSQL with strategic indexing and CTEs over NoSQL for complex relational queries and analytics requirements
Implemented hierarchical dashboard architecture to serve different stakeholder needs while maintaining a single source of truth
Built Excel-based ETL validation layer to leverage existing business user expertise while automating manual processes
